Why Our Warranty Actually Protects You (Not Just Your Barriers)

Most safety barrier warranties sound great until you actually need them. Then come the hoops, the clauses, the finger-pointing. Suddenly, your peace of mind has fine print.
At Clarity Safety, we understand that your barriers need to perform reliably day after day, protecting your people and equipment from potential harm. That's why our warranty goes beyond industry standards to deliver the protection and support you need.
The Warranty You Wish You Had Years Ago
We’ve seen the fine print traps in this industry: 12-month coverage that expires before your barriers are even tested, or lifetime warranties that conveniently exclude everything that matters. That’s why we built a warranty from a buyer’s perspective, not a lawyer’s.
Two full years of meaningful protection you can actually rely on.
That’s two years of coverage on materials, workmanship, and impact-related subpart damage. Not only does that go beyond most international competitors, but it also reflects how much we trust our own manufacturing process. We stand behind our barriers because we know how they’re made.
What Exactly Does Our Warranty Protect?
Does Your Investment Include Real Manufacturing Protection?
- Manufacturing defects: If it doesn’t meet our specs, we fix it.
- Material issues: Polymer fatigue under normal use? We’ll make it right.
- Impact damage under specified conditions: This is huge. Many warranties dodge this entirely.
Every barrier that leaves our facility meets the highest standards, but we recognise that if something does go wrong due to our workmanship, it's our responsibility to make it right.
What’s Not Covered (With Total Transparency)
We don’t cover misuse, ground unsuitability, or damage outside our designed absorption limits. Why? Because if we tried to guarantee performance beyond what our barriers were engineered for, that would just be an unwise marketing promise, not real protection.
We specify soil conditions (C30-C35) and temperature ranges (-4°C to +30°C) not to make things harder, but to make sure the system works as intended.
A Quick Note on Installation & Cleaning
We require either a Clarity-led installation or strict adherence to our specs. Same goes for cleaning: our barrier-cleaning liquid isn’t just our attempt to upsell. It preserves the polymer structure that gives your barriers their signature flexibility.
It’s not about making you jump through hoops. It’s about making sure the performance you paid for lasts.
How Easy Is It to File a Claim?
You’ll send us a note within 30 days of discovering an issue. Include photos and proof of purchase. That’s it.
We offer you three paths: repair, replace, or refund. Whatever makes the most sense for your situation.
The Real Gold Standard? Respect.
Other companies may offer longer terms but fewer remedies. Or they disappear when you actually need help, leaving you stuck with equipment that doesn't work, and is therefore unsafe. We built our warranty to be the kind we’d want if we were buying barriers.
Because at the end of the day, this isn’t about products. It’s about people. The ones walking through your facility every day, trusting the barriers you chose to keep them safe.
So we ask ourselves constantly: “Would this build trust or erode it?”
That’s the test every line of our warranty had to pass.
When you invest in Clarity Safety, you’re not just getting engineered polymer. You’re getting our word, and a team that’s ready to back it up.
Want to feel confident about what you're really getting?
Before you commit, take a look at the full warranty. It’s all laid out: what’s covered, how it works, and why our protection actually stands up when it counts. No surprises. Just straight answers from a company that backs what it builds.